Privacy Policy

Information We Collect

Personal Information

When you create an account, enroll in courses, or contact us, we may collect:

• Name and contact information (email address, phone number)
• Billing address and payment information
• Account credentials (username and password)
• Profile information and preferences
• Communications with our support team

Usage Information

We automatically collect information about how you use our platform:

• Course progress and completion data
• Website navigation patterns and preferences
• Device information (browser type, operating system)
• IP address and general location information
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• Provide access to courses and learning materials
• Process payments and manage your account
• Send course updates and important notifications
• Provide customer support and respond to inquiries
• Improve our platform and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform, including:

• Payment processors for secure transaction handling
• Email service providers for communications
• Cloud storage providers for data hosting
• Analytics services to improve user experience

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Course Hub Portal, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner under the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Improve platform functionality and user experience

You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

Data Retention

We retain your personal information for as long as necessary to:

• Provide you with access to your courses and account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services and platform

When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You can access and update your account information through your profile settings or by contacting us.

Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Deletion

You may request deletion of your personal information, subject to certain legal and contractual limitations.

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or updating your communication preferences.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: